WorkshopLufthansa Technik

WorkshopLufthansa Technik

Reimagining corporate innovation culture

Back to Overview

Task

Our long-term client Lufthansa Technik challenged us to help them understanding how the organization can use Design Thinking to produce more innovative products and services.

Result

In a three day workshop the 14 engineers and project managers learned how to use the Design Thinking tool- and mindset to develop three tangible prototypes for new processes and products. All ideas were based on real-life insights from their field trip into the Berlin startup ecosystem. 

How can the global leader in maintenance, repair, overhaul and modification services for civil aircraft get even more innovative? Not an easy task, but a very interesting design challenge for the skilled participants of our class.

We designed a three day workshop, guiding all participants through each step of the DT - methodology, providing them with a set of hands-on tools. We asked: What can you learn for your own innovation culture by deliberately immersing and observing a system of innovation and open collaboration such as the Berlin startup ecosystem?

In advance of the workshop we asked our participants to conduct user interviews with their colleagues, something they repeated in Berlin with the startup experts at the Axel Springer Porsche Accelerator program apx. That was the kick-off of three exciting days of understanding, creating, testing and iterating. At the end the participants were able to bring three - high-quality and already tested - prototypes back to the organization, helping to develop its own innovation culture one step further.

Project Review
Expert interview on the Berlin startup eco-system with Corinne Lembe Mayunga, Programme Director of the APX accelerator.
Bringing the idea immediately to life helps to gather feedback and iterate the product
It takes a properly stated design challenge to align for effective collaboration
Ole providing the participants with some background knowledge
The teams sharing the results of the workshop